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Terms & Conditions

Warranty

In compliance with the provisions of the Consumer Code in Articles 128-135 regarding the Legal Guarantee of Conformity of all products sold, DPS protects the consumer in the event of defective products, which malfunction or do not respond to the use declared by the seller. or for which that good is generally intended.

The consumer can assert his rights regarding the legal guarantee of conformity by contacting DPS, the seller of the goods directly. In the presence of a lack of conformity, the consumer has the right to repair, if the repair is possible, or to replace the defective goods by DPS, without charge, unless the remedy requested is impossible or excessively expensive compared to the other. If replacement or repair is not possible, the consumer is still entitled to have a sum back, commensurate with the value of the goods, against the return of the defective product to the seller.

The legal guarantee lasts two years from the delivery of the goods and must be asserted by the consumer within two months from the discovery of the defect.

Privacy & Safety

Dear Interested, we wish to inform you that "European Regulation 2016/679 concerning the protection of individuals with regard to the processing of personal data, as well as the free circulation of such data" (from now on "GDPR") provides for the protection of individuals with regarding the processing of personal data as a fundamental right. Pursuant to article 13 of the GDPR, therefore, we inform you that:

1. DATA CATEGORIES: DPS srl will process your personal data such as:

  • Data collected automatically. The computer systems and applications dedicated to the operation of this website detect, during their normal operation, some data (the transmission of which is implicit in the use of Internet communication protocols) potentially associated with identifiable users. The collected data includes the IP addresses and domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters concerning the operating system, the browser and the IT environment used by the user. These data are processed, for the time strictly necessary, for the sole purpose of obtaining statistical information on the use of the site and to check its regular functioning. The provision of such data is mandatory as it is directly connected to the web browsing experience.

  • Data provided voluntarily by the user. The voluntary and explicit sending of e-mails to the addresses indicated in the different access channels of this site does not involve a request for consent and the possible compilation of specifically prepared forms entail the subsequent acquisition of the address and data of the sender / user, necessary to respond to the requests produced and / or provide the requested service. The voluntary sending, on your part, of e-mails to our e-mail addresses does not require further information or requests for consent. On the contrary, specific summary information will be reported or displayed on the pages of the site prepared for particular services on request (form). The user must therefore explicitly consent to the use of the data reported in these forms in order to send the request.

  • Cookies. The site uses cookies. The data collected thanks to cookies can be used to access parts of the site or for statistical purposes or to make the browsing experience more enjoyable and more efficient in the future, trying to evaluate user behavior and modify the offer proposal of content according to their behavior. For more information, a specific cookie policy is available.

2. SOURCE OF PERSONAL DATA:
The personal data of which DPS srl is in possession are collected directly from the interested party.

3. HOLDER OF THE TREATMENT:
The data controller DPS srl Via T. Ambrosetti, 23017 Morbegno SO, CF and VAT number 00723510145, who can be contacted by telephone at 0342 610365.
 

4. CONTACT DETAILS OF THE DPO: The owner has no obligation to appoint the DPO

5. PURPOSE OF DATA PROCESSING AND LEGAL BASIS:
The processing of your data has your consent as its legal basis and is carried out for the following purposes:

  • Improve the web browsing experience;

  • Use of the data reported in the contact emails received and in the forms to be able to send responses to specific requests;

  • Evaluate user behavior and modify the content offer proposition according to their behavior;

6. RECIPIENTS OF THE DATA: 
Within the limits relevant to the processing purposes indicated, your data may be disclosed to partners, consulting companies, private companies, appointed as Managers by the Data Controller or for legal obligations or to fulfill your specific requests. Your data will not be disseminated in any way except. The data processors and persons in charge of the processing in office are promptly identified in the Privacy Document, which is updated periodically.

7. TRANSFER OF DATA ABROAD:
The data collected is not disclosed to the owner's foreign shareholders

8. STORAGE PERIOD: 
The collected data will be kept for a period of time not exceeding the achievement of the purposes for which they are processed ("conservation limitation principle", Article 5, GDPR) or on the basis of the deadlines set by law. The verification of the obsolescence of the data stored in relation to the purposes for which they were collected is carried out periodically.

9. RIGHTS OF THE INTERESTED PARTY: 
The interested party always has the right to request from the Data Controller access to your data, the correction or cancellation of the same, the limitation of the processing or the possibility of opposing the processing, to request the portability of the data, to revoke the consent to the processing. by asserting these and the other rights provided by the GDPR by simply communicating to the Data Controller. The interested party can also lodge a complaint with a supervisory authority.

10. OBLIGATORY OR LESS CONSENT: 
The provision of your data is mandatory while browsing our website as regards points E.1 and E.2 of the aforementioned purposes, to allow the correct provision of the service. The provision of consent of your data for points E.3 is optional and will not compromise in any way the provision of the service.

11. DATA PROCESSING METHOD: 
The personal data you provide will form the subject of processing operations in compliance with the aforementioned legislation and the confidentiality obligations which inspire the activity of the Data Controller. The data will be processed both with IT tools and on paper and on any other type of suitable support, in compliance with the appropriate security measures pursuant to Article 5 par. 1 letter F of the GDPR.

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Apple Pay

Payment Methods
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